Considering the shipping costs and the difficulties concerning the process of return and refund, it is highly recommended to assess every aspect of your purchase before finalization. We try our best assisting you with choosing the right rug for your room so as to avoid possible issues.

In case any feature of the product is not in agreement with the description presented by us, you are able to ask for refund and send the product back.

Persian Handmade rugs are unique and not identical to each other. In spite of this, you can put an order for similar rugs or describe what sort of rug you are looking for. We search for your desired product and offer it presently.

As regards woven accessories, some products including bracelets may be restocked.

You can request online rug examination and find out about the origin, quality, and the estimated price of your rug.

Provided you reside in Iran, you can have your rug examined by experts and purchased if possible.

Anywhere on earth where global post service is available.

We accept to get your rug repaired. However, you should be aware that often the expenses are not foreseen which may result in unexpected costs.